Partner Terms & Conditions

1. Eligibility Criteria

Partners wishing to join the PGfy network and leverage our payment tools must satisfy the following conditions:

• Must be a legally registered business entity, sole proprietorship, or property owner of age.
• Must possess all local municipal clearances, fire safety certifications, and commercial permits.
• Must be the primary owner or hold authorized leasehold rights enabling renting.

2. Partner Responsibilities

Partners are responsible for maintaining standard of service on their listings:

• Ensure pricing, amenities, occupancy patterns, and rule descriptions are accurate.
• Honor bookings confirmed by the tenant through the PGfy online check-out.
• Maintain properties in clean, functional, and secure conditions under local tenant standards.

3. Payment & Subscription

Financial parameters and settlement regulations between PGfy and the partner:

• Settlements are computed based on the PGfy Settlement Policy (minus platform charges).
• Recurring monthly subscription fees or transaction percentages are deducted before payouts.
• Refund processing and chargeback representation follow gateway compliance parameters.

4. Regulatory Compliance

Partners must satisfy regional laws, taxation regulations, and data collection frameworks:

• Process tenant local registration (Form C filings where applicable).
• Remit applicable GST and state taxes directly to tax authorities.
• Adhere to national and state data privacy policies when processing tenant records.

5. KYC Verification

Before payouts can be scheduled, partners must clear multi-layer KYC filters:

• Submit legitimate PAN cards, business registration codes, and active GSTIN files.
• Submit a canceled check or passbook copy matching the legal entity name.
• Clear third-party verification calls completed by our audit partners.

6. Fraud Prevention

We execute strict monitoring scripts to block fraudulent transactions:

• Double charging, fake billing, invoice manipulation, or rent cycling is prohibited.
• Direct payment links bypassing PGfy systems for confirmed bookings are SLA breaches.
• Suspicious volumes trigger automated account freezing and payout reserves.

7. Suspension

Account state can be suspended or frozen under following conditions:

• Repeated guest complaints regarding hygiene, safety, or double bookings.
• Failure to submit updated compliance certifications or legal KYC audits.
• SLA violations regarding dispute resolution or refund clearance.

8. Termination Policy

Either party can request agreement closure by giving 30 days written notice to partner-support@pgfy.in.

Immediate termination can be triggered by PGfy in cases of systemic fraud, criminal behavior on premise, structural damage, or regulatory insolvency.